Empowering your executive or business assistant

29 mai 2017


Give your Executive/ Business Assistant the opportunity to be exposed to time management, problem solving, business writing and communication skills to empower them to work independently, and more importantly, to become the first line of defense against the innumerable distractions in supervisor’s everyday work life. Participants will engage in practical activities and be given tools and templates applicable to their daily jobs.

Who should attend?

Personal, business assistants, administrative assistants, office managers and support staff.

Working language: Serbian

2 days training, from 9 a.m. to 5 p.m.
Address: French-Serbian Chamber of Commerce, Kosovska 10

Fees: 320 euros Members / 350 euros Non-members (without VAT)
20% discount for eraly enrollment until May 5th
10% discount for every additional participant from the same company 

Facilitator: Svetlana Nikolic

Svetlana has completed a BSc organizational engineer-master in HR management. She held more than 500 training days in business development. Svetlana has over fifteen years of experience in developing and managing various programs and strategies in the area of human resources for both domestic and multinational companies. References: Delta M, Delta Broker, Banka Intesa, Tetrapak, Hypo banka, Roche, Siemens IT Solutions and Services, Hewlett Packard, Lafarge (Serbia, Hungary, Slovenia), Nelt, Raiffaisen bank, Pharmaswiss, Microsoft...


Course outline 

  • Module I - Assistant as a support to business organization
  • Module II - Efficient office systems and routines
  • Module III - Effective business communication
  • Module IV - Telephone etiquette
  • Module V - Time management
  • Module VI - Problem solving in relations you vs. boss/ Co-workers
  • Module VII - Stress management
  • Module VIII - Business dress code




L'inscription se fait en complétant le formulaire ci-après. 

Nos événements

< Novembre 2017 >

Membres parrains

    • Atos IT Solutions and services
    • Crédit Agricole
    • Egis
    • L'Oreal
    • Lafarge
    • Le Belier
    • Renault
    • Sanofi aventis
    • Schneider Electric
    • Sladara Maltinex
    • Société Générale
    • Tigar Tyres
    • Veolia
    • Xpro


Chambre de Commerce et d'Industrie France Serbie

10 Kosovska | 11 000 Belgrade | Serbie |  
Tél. +381 (0)11 33 48 351/353 | Fax. +381 (0)11 33 48 274 | e-mail: office@ccfs.rs


    • Ambassade de France en Serbie
    • Institut Français Belgrade